Terms and Conditions
Everything in Black and White
Order Processing and Free Shipping Policy
Orders are usually processed in 1-2 business days and shipped the next business day. Average delivery time ranges from 3 to 5 business days depending on location.
For expedited shipping charges, please contact email@example.com or call (213) 984-4677 (Monday-Friday, 8AM-5PM PST)
- All orders under $45 within the USA are eligible for $5 Flat Rate Standard Shipping.
- All orders over $45 within the USA are eligible for FREE Shipping (USPS Priority or FedEx).
- We do not ship to international locations.
- We reserve the right to use alternative shipping methods such as UPS at our sole discretion and to substitute and
upgrade the free gift(s) to items of equal or greater value, at no
additional charge and without further notice.
- Also, please note that orders are charged at the time of order placement, not at the time of shipping.
30-Day Return Policy
Skinthology.com offers a 30-day return policy. Please note that we will only accept returns on defective items and unopened items within 30 days of shipment receipt date which are in the original seal and packaging and that we cannot be held responsible for returned items that become lost in transit. To make a return, please email firstname.lastname@example.org to request a RMA# (Return Merchandise Authorization Number). Include a copy of the receipt along with the product in a secured shipping package. No refunds will be issued without a RMA#.
note that you must contact
Skinthology.com within 30 days of shipment receipt date regarding product issues or
delivery status. Skinthology.com cannot be held responsible for such
issues if contacted beyond 30 days from the date of shipment receipt.
- All returns are subject to inspection and must be in the original seal and packaging to be accepted.
- Customers are responsible for return shipment charges unless otherwise stated when the RMA# is issued.
- We encourage shipping returns with tracking as we are not responsible for returned items that become damaged or lost in transit.
Best Price Protection
If you find a lower total purchase price (including product, coupons/discounts, gifts with purchase, and any shipping & handling charges) from another website on a new identical item within 14 days of your Skinthology.com purchase, we will refund you the difference between our price and their advertised price. Terms & Conditions for best price protection is below:
- Product must be identical, including the manufacturer's product #, size, lot, and gifts with purchase (e.g., free travel size gifts)
- Valid webstore advertisements from corporate Obagi Medical Products and Kinerase distributors only, auctions and individuals excluded
Please contact email@example.com for more information. Product Authenticity We are an authorized retailer with all of our vendors and our products are sourced directly from the manufacturers in the original factory seal and packaging. Backorder Policy We try to keep every item in stock but sometimes due to strong demand, some products may be backordered. We will notify you within 2 business days if any product is backordered. Backordered items are usually shipped within 5-10 business days unless otherwise noted on the product page. Product Purchasing Guidelines Products should not be purchased or used without consultation from your dermatologist, physician, or skin care specialist. We assume no responsibility in any and all cases that produce negative affects on our customers. We are merely a distributor of the products that we carry and cannot provide manufacturer guarantees for the effectiveness of the products.
Sales Tax Sales tax of 9% is charged to California residents. *Gift & Promotions Skinthology.com reserves the right to substitute and upgrade the free gift(s) to items of equal or greater value, at no additional charge and without further notice.
Use of Content
- Users can generally browse the Site without revealing any personally identifiable information.
- The information you supply as a Customer when making an online purchase is added to our database. This information may include the following: name, mailing address, zip code, e-mail address, phone number, shipping information, and transaction information. Telephone numbers will only be used to contact a Customer if there is trouble processing an order. E-mail addresses are only used to send updates and occasional promotional offers.
- The Site will never sell, rent, lease or otherwise disclose user or Customer information to a third party for any other purpose.
- The content appearing on Skinthology.com may not be copied or retransmitted unless given direct authorization from the Site. All content is protected by United States copyright law. All content is provided on an as is basis. The Site makes no representations or warranties regarding the reliability, accuracy, or completeness of the content.
Choice / Opt Out
- The Site may provide links to other sites, including, without limitation, message boards and/or links to web pages that are framed within the Site. The Site is not responsible neither for the privacy practices or the content of such contents, nor for the acts or omissions of their operators.
- The Site gives Customers the ability to opt-out of receiving future communications from Skinthology.com by e-mailing us at firstname.lastname@example.org. Please put "Unsubscribe" in the subject line.
- The Site may employ measures, including procedural, technological, and/or passwords, to help protect the user's personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction